WHAT HAPPENED?

Teambridge web and mobile experienced an outage at 02:19 PM PDT
We identified the issue by 02:21 PM PDT.
The incident was resolved by 02:27 PM PDT.

WHY DID IT HAPPEN?

The issue was caused by an erroneous configuration change.

WHAT IS BEING DONE TO PREVENT THIS IN THE FUTURE?

We will be performing an internal discussion inserting extra safeguards in our infrastructure to prevent this from happening in the future.